Innovations in healthcare technology are now changing the way healthcare practitioners operate. These new practices can often improve efficiency, but come along with their own set of unique challenges. The recent article, “Technology Opens New Avenues for Patient Communications” on the Medical Economics website discusses many of these innovations and examines the pros and cons they bring to the table.

Many of these medical technology advances enable remote monitoring. Electronic health records, for example, enable medical professionals to work together and coordinate home care. Many patients benefit from the ability for multiple medical professionals to communicate regarding their medical care. Telemedicine (telehealth) is an additional factor that enables patients to receive effective home care. Physicians are able to remotely monitor their patients through these new technologies and ensure that they receive the care they need at home. Patient portals are also an up and coming technology contributing to significant changes in healthcare. Portals enable patients to view their test results, schedule appointments, email their physicians, and pay their bills without ever having to leave their house.

There are many benefits to utilizing these new innovations to provide at home care and remote access. With the use of patient portals physicians are no longer bogged down with patient phone calls, as patients can communicate with them via email. This also frees up physicians’ time for patients who prefer to call. In addition to saving doctors’ time, this also results in quicker responses for patients. Patients can also schedule an e-visit for a low fee, which decreases medical costs and eliminates the inconvenience associated with visiting a physician. This can revolutionize the healthcare experience for busy patients and physicians alike.

Along with the potential benefits, there are some risks to consider. Because there is less face-to-face contact, there is a potential for miscommunications. Patients are often unable to interpret test results without physician assistance. It can be difficult to teach patients to use these patient portals. There is also an element of personal trust missing with solely virtual communication. Another potential detriment is the risk involved with remote diagnoses. If a physician does not visit with the patient in person, there is a greater likelihood that they will miss symptoms or misdiagnose the patient.

These innovations in healthcare have the potential to revolutionize healthcare, but it is important for healthcare professionals to recognize the potential risks at the same time.

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