For any business to be successful, effective communication is key. As a boutique PR firm that specializes in healthcare PR and marketing, we’re aware of how important effective communication is for patient care and patient satisfaction as well as the day-to-day operations of a healthcare practice.

We’re regular readers of Physicians Practice, a publication dedicated to helping physicians run and operate their practices. We found the following communication tips particularly helpful for physicians, aimed at minimizing miscommunication and repetition. To read the original Physicians Practice article go here: Six ways physicians can better communicate with patients and staff.

What are some other tips you would give to physicians when communicating with patients and staff?

Simple yet effective tips for better communication with patients and staff:

  • Grab the listener’s attention.
  • Make eye contact.
  • Make sure the listener is ready to listen.
  • Deliver the message in language familiar to the listener.

If you’re in healthcare, insurance, technology or other professional services industries, and need help with a PR, marketing or social media campaign, contact Scott Public Relations.

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